Importance of Marketing Automation
After its emergence in the 1980s, marketing automation was reserved only for the powerful businesses with vast customer bases. It was a highly expensive and custom-made tool that could only be built in-house. However, due to the rise of third-party suppliers and the development of technology over recent years, marketing automation platforms are available more than ever before. Marketing automation tools remain a hot topic for marketing teams, and with good reason. It’s no wonder, that marketing automation adoption continues to grow, expected to top $25 billion by 2023, according to Forrester . Let’s take a step back and explore what marketing automation is, and how it can benefit businesses. What is Marketing Automation? Marketing Automation is all about using software to automate marketing activities. Often marketing departments automate repetitive tasks such as email marketing, social media posting, and even ad campaigns, not just for the sake of efficiency, but in order to prov...